CS Command

FY 2025 · 340 accounts · $48.2M ARR · NRR 118.6% · GRR 91.4% · NPS 48

LIVE
Net Revenue Retention
118.6%
+6.2pp YoYvs 112.4% prior year
Gross Revenue Retention
91.4%
+3.2pp YoYvs 88.2% prior year
Healthy Accounts
68.2%
+6.8pp YoY232 of 340 accounts
At-Risk ARR
$5.96M
-$2.1M YoY improved12.4% of portfolio ARR
Expanded ARR
+$7.84M
Upsell + Expansion · +53% YoY
Churned ARR
-$2.40M
8.6% logo churn · -$800K YoY
Renewed ARR
$43.96M
91.4% of starting ARR
Ending ARR
$48.2M
NRR 118.6% · +$11.8M
Account Health Score Distribution
340 accounts · 68.2% healthy · 12.4% at risk
GRR & NRR Trend
Monthly · FY 2025 · improving on both metrics
At-Risk Accounts — Action Required
Sorted by risk severity · $5.96M combined ARR at risk
7 Accounts
IDAccountTier ARR Health Risk Signal